alias_sqbr

Yeah, fair enough that you aren't really in a position to answer this stuff definitively, thanks anyway I understand things a lot better now.

Personally I think there needs to be at least a vague "Thanks for your input" response to people's comments, my default assumption when noone responds to my query isn't "Clearly my question was so probing they are all locked in deep thought about it" but "I guess noone read it" or "I guess it was so dumb they didn't bother replying", and this in turn means I almost certainly wouldn't have bothered making any further suggestions.

But I may go write an email to the community relations person now (about that and other things). That said, I really do prefer open, multi-person discussions, email is too formal and I think too slow for real-time chat :) To be honest I can't see how email is preferable to lj comments on a specific "leave your input here" post which (I would assume) is read by the same person. On lj I can point to a comment later on when discussing things with other people and make sure I'm not repeating an earlier, already answered question/suggestion.

I think I was misreading the whole OTW thing: the fact that you're such polished writers and webpage designers etc means that the site etc come across as a lot more final than I get the impression they really are, so it felt like ambiguities etc were signs of a policy I didn't understand and you hadn't explained rather than the fact that you're still figuring things out.